FAQs
General Questions
Saltek is a global leader in designing and manufacturing industrial baking equipment, specializing in flatbread production lines since 1977.
Our machines are designed to produce a variety of flatbreads, including pita bread, manakish, lahmajoun, tortilla, and more.
Saltek has completed over 3,000 projects across 90 countries globally.
Saltek is headquartered in Lebanon. Please visit our contact us section for more information.
Saltek combines over four decades of expertise with cutting-edge technology offering its partners the most reliable solutions that meet the unique needs of each bakery.
Product and Service Questions
We provide a wide range of baking equipment, including pita bread production lines, dough sheeters, ovens, proofers, cooling conveyors, mixers, packing and more.
Yes, Saltek specializes in tailoring equipment and production lines to fit your specific layout, production capacity, and product requirements.
Our production lines can handle capacities ranging from small-scale operations to industrial lines producing 4,000 up to 12,000 pieces per hour.
Yes, we have compact solutions like the miniSMART and Compact lines, ideal for bakeries, food service and retail industries with limited space.
Our machines comply with international standards, including ISO and CE certifications, ensuring compatibility with global safety, hygiene, and electrical requirements. Customizable features, energy efficiency, and export-ready documentation make them adaptable to diverse regulatory environments worldwide.
It depends on the machine, but generally:
If the machine is equipped with a stacker: 4 persons
If the machine is without a stacker: 6 persons
Support and Maintenance
Saltek provides a one-year warranty policy.
We offer design services to optimize your bakery layout for efficiency and productivity.
We have a dedicated after-sales department to ensure a smooth installation process, including troubleshooting, spare parts, and remote or on-site assistance. We also provide customer service to address your urgent needs and any complaints promptly.
Our consultants will guide you every step of the way to ensure we provide the best product tailored to your needs.
Yes, we maintain an extensive inventory of spare parts to ensure quick delivery and minimal downtime.
Purchasing and Installation
Depending on the line, the instalment will take approximately 6 to 12 days if every requirement is available. And we offer a comprehensive training for your team to ensure optimal operation and maintenance of the equipment.
The installation cost is included in the quotation.
The shipment and shipping fees are the responsibility of the customer. If the shipment is arranged by Saltek upon the customer’s request, we will manage it and inform the customer of the shipment cost.
We offer flexible financing options. Please get in touch with our sales team to discuss available plans.
If the installation process exceeds 10 days, the customer will be charged for each additional day. Additionally, the customer will be responsible for the technician’s accommodation during that period.
If it is a complete line: it will take 90 days. And if it is pastry equipment (manakish oven, divider…) it will take 30 days.
Flatbread Market Expertise
Absolutely. We provide go-to market expertise and turnkey solutions to help new entrants succeed in the flatbread market.
Our machines are designed for precision, ensuring consistent weight, size, and quality across all products.